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Privacy policy

PRIVACY POLICY

Effective Date: August 25, 2026

Welcome to The French Quarter Coquette. We deeply value the trust you place in us when sharing your personal information. This Privacy Policy details how we collect, use, and protect your data when you visit our website, make a purchase, or communicate with our team.

1. Information We Collect

To fulfill your orders and provide a seamless shopping experience, we collect the following data:

  • Contact Details: Your name, shipping address, billing address, email address, and phone number.
  • Customization Data: The names, monograms, initials, or custom text you provide to personalize our journals, tech sleeves, stockings, or pillows, etc.
  • Payment Information: Secure transaction data processed directly by our payment gateways (such as Shopify Payments, Stripe, or PayPal). We do not store your raw credit card details on our servers.
  • Device & Analytics Data: IP addresses, browser types, cookies, and browsing data collected automatically via analytics tools to help improve our storefront navigation.

2. How We Use Your Data

We process your personal information strictly for legitimate business purposes, including:

  • Fulfilling, shipping, and tracking your orders.
  • Manufacturing and printing your custom, made-to-order personalized designs.
  • Sending order confirmations, tracking updates, and essential customer support messages.
  • Sending promotional emails, collection drops, or discount codes (only if you explicitly opt-in to our newsletter newsletter).

3. Data Sharing & Third Parties

We never sell, rent, or trade your personal information. We only share essential data with trusted third-party service providers necessary to operate our shop:

  • Fulfillment Partners: Print-on-demand networks and production facilities that manufacture your custom apparel, pillows, and tech accessories.
  • Shipping Carriers: Shipping providers (USPS, UPS, FedEx) so they can deliver your physical parcels.
  • E-Commerce Platforms: Website hosting and management platforms (like Shopify or Big Cartel) that securely process storefront data.

4. Your Rights & Choices

You have complete control over your personal data. At any time, you may:

  • Opt-out of marketing emails by clicking the "Unsubscribe" link at the bottom of any newsletter.
  • Request to view, update, correct, or completely delete the personal information we have on file for you by emailing our support desk.